Chapter 15

Phone Skills & Practice Management

Learn the Phone skills and practice management from our expert contributor to help your dental practice leave a lasting impression with current and new patients.

Expert Contributor

Michael Lomotan

18 years experience in sales with numerous awards and notable accomplishments. Strong understanding of the consultative sales approach with an excellent reputation for outstanding service and technical knowledge.

Specialties: Global account management, contract negotiation, consultative selling, biotechnology applications, drug-discovery, capital equipment sales, multimode plate readers, laboratory automation, assay development, bioinformatics, and data visualization


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Kevin Rossen

Hey, thanks for stopping by! My name is Kevin Rossen. First and foremost, I’m a follower of my Lord and Savior Jesus Christ. I’ve been married to Brea, the most beautiful woman in the world, for over seven years. We have two daughters, three Cocker Spaniels, and one Beta fish.


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The Super GP Playbook

If you are a Dentist in a corporate job, Associate Dentist, aspiring practice owner, this playbook is for you! We have compiled the top resources for new dentists. With an abundance of information available today, we cut through the noise with a playbook designed to launch your future practice to success!